:root{--text-xs: .72rem;--text-sm: .8rem;--text-base: .88rem;--text-md: .95rem;--text-lg: 1rem;--text-xl: 1.15rem;--text-2xl: 1.75rem;--bg: #F1F5F9;--bg2: #F8FAFC;--surface: #F8FAFC;--card: #FFFFFF;--border: #E8ECF0;--border2: #D1D5DB;--gold: #D4AF37;--gold-dark: #C49A2C;--gold-press:#B8891F;--text: #0B2E3A;--body: #475569;--muted: #94A3B8;--brand: #0D3245;--brand-dark:#082C3D;--brand-soft:#113142;--green: #25D366;--red: #E63946;--yellow: #D4AF37;--shadow-sm: 0 1px 3px rgba(13,50,69,.06), 0 1px 8px rgba(13,50,69,.04);--shadow-md: 0 4px 16px rgba(13,50,69,.08);--shadow-lg: 0 12px 40px rgba(13,50,69,.12)}*{box-sizing:border-box;margin:0;padding:0}html,body,#root{width:100%;min-width:0}body{font-family:Segoe UI,sans-serif;background:var(--bg);color:var(--body);min-height:100vh;overflow-x:hidden}button,input,select,textarea,img{max-width:100%}h1,h2,h3,h4,p,a,span,div{overflow-wrap:anywhere}.main-content{max-width:960px;margin:40px auto;padding:0 24px}.app-header{position:sticky;top:0;z-index:50;min-height:64px;background:#0d3245;border-bottom:1px solid rgba(255,255,255,.06);box-shadow:0 2px 16px #082c3d40;padding:0 clamp(16px,4vw,40px);display:flex;align-items:center;justify-content:space-between;gap:12px}.app-nav{display:flex;align-items:center;gap:clamp(12px,3vw,32px);flex-wrap:wrap;justify-content:flex-end;min-width:0}.app-nav-platform{display:flex;align-items:center;gap:clamp(12px,3vw,32px);flex-wrap:wrap;justify-content:flex-end;min-width:0;padding-right:clamp(12px,3vw,32px);border-right:1px solid rgba(215,230,236,.16)}@media(max-width:900px){.app-nav-platform{padding-right:0;border-right:none}}.page-title{margin-bottom:32px}.page-title h2{font-size:var(--text-2xl);font-weight:700;color:var(--text);margin-bottom:4px}.page-title h2 span{color:var(--gold)}.page-title h2 span.green{color:var(--green)}.page-title p{font-size:var(--text-md);color:var(--body)}.btn{padding:9px 20px;border:none;border-radius:8px;font-size:var(--text-base);font-weight:600;cursor:pointer;transition:background .15s,box-shadow .15s,transform .1s;font-family:inherit}.btn:hover{transform:translateY(-1px)}.btn:active{transform:translateY(0)}.btn:disabled{opacity:.45;cursor:not-allowed;transform:none}.btn-gold{background:linear-gradient(180deg,#145068,#0d3245);color:#fff;box-shadow:0 2px 8px #0d324559}.btn-gold:hover{background:linear-gradient(180deg,#0d3245,#082c3d);box-shadow:0 4px 14px #0d324566}.btn-outline{background:transparent;color:var(--gold);border:1.5px solid var(--gold)}.btn-outline:hover{background:#d4af370f}.btn-outline-brand{background:transparent;color:var(--brand);border:1.5px solid var(--brand)}.btn-outline-brand:hover{background:#0d32450f}.btn-outline-green{background:transparent;color:var(--green);border:1.5px solid var(--green)}.btn-danger{background:transparent;color:var(--red);border:1.5px solid var(--red)}.btn-danger:hover{background:#e639460d}.btn-green{background:transparent;color:var(--green);border:1.5px solid var(--green)}.btn-ghost{background:var(--surface);color:var(--body);border:1px solid var(--border)}.btn-ghost:hover{background:var(--bg2);border-color:var(--border2)}.btn-sm{padding:6px 14px;font-size:var(--text-sm)}.btn-back{background:none;border:none;color:var(--muted);font-size:var(--text-base);cursor:pointer;padding:0;display:flex;align-items:center;gap:6px;transition:color .15s;font-family:inherit;margin-bottom:12px}.btn-back:hover{color:var(--text)}.btn-header{background:linear-gradient(180deg,#145068,#0d3245);color:#fff;font-weight:700;font-size:var(--text-base);padding:9px 22px;border:none;border-radius:8px;cursor:pointer;transition:background .15s,transform .1s,box-shadow .15s;white-space:nowrap;font-family:inherit;box-shadow:0 2px 8px #0d324559}.btn-header:hover{background:linear-gradient(180deg,#0d3245,#082c3d);transform:translateY(-1px);box-shadow:0 4px 14px #0d324566}.badge{padding:4px 12px;border-radius:20px;font-size:var(--text-xs);font-weight:700;letter-spacing:.5px;flex-shrink:0}.badge-active{background:#25d3661a;color:#15803d;border:1px solid rgba(37,211,102,.25)}.badge-inactive{background:#e6394614;color:#be123c;border:1px solid rgba(230,57,70,.2)}.badge-suspended{background:#d4af371f;color:#92400e;border:1px solid rgba(212,175,55,.3)}.badge-connected{background:#25d3661a;color:#15803d;border:1px solid rgba(37,211,102,.25)}.badge-disconnected{background:#e6394614;color:#be123c;border:1px solid rgba(230,57,70,.2)}.badge-not_paired{background:#d4af371f;color:#92400e;border:1px solid rgba(212,175,55,.3)}.badge-loading{background:var(--surface);color:var(--muted);border:1px solid var(--border)}.toolbar{display:flex;justify-content:space-between;align-items:center;margin-bottom:18px}.toolbar-count{font-size:var(--text-base);color:var(--muted)}.toolbar-count strong{color:var(--text)}.search-bar{position:relative;margin-bottom:20px}.search-bar input{width:100%;background:var(--card);border:1px solid var(--border);border-radius:10px;color:var(--text);padding:11px 16px 11px 42px;font-size:var(--text-base);transition:border-color .15s,box-shadow .15s;font-family:inherit;box-shadow:var(--shadow-sm)}.search-bar input::placeholder{color:var(--muted)}.search-bar input:focus{outline:none;border-color:var(--gold);box-shadow:0 0 0 3px #d4af371f}.search-icon{position:absolute;left:14px;top:50%;transform:translateY(-50%);color:var(--muted);font-size:1rem;pointer-events:none}.state-box{text-align:center;padding:70px 20px;color:var(--muted)}.state-box .icon{font-size:2.8rem;margin-bottom:14px;opacity:.4}.state-box p{margin-bottom:20px;font-size:var(--text-md)}.modal-overlay{display:none;position:fixed;top:0;right:0;bottom:0;left:0;background:#0d324573;-webkit-backdrop-filter:blur(4px);backdrop-filter:blur(4px);z-index:100;align-items:center;justify-content:center;padding:24px}.modal-overlay.open{display:flex}.modal{background:var(--card);border:1px solid var(--border);border-radius:18px;padding:36px;width:100%;position:relative;box-shadow:var(--shadow-lg);max-height:90vh;overflow-y:auto}.modal h3{font-size:var(--text-xl);color:var(--text);font-weight:700;margin-bottom:4px;padding-right:36px}.modal .modal-sub{font-size:var(--text-sm);color:var(--body);margin-bottom:24px}.modal-close{position:sticky;top:0;float:right;margin:0 -10px 0 0;width:32px;height:32px;display:flex;align-items:center;justify-content:center;background:var(--surface);border:1px solid var(--border);border-radius:8px;color:var(--muted);font-size:.9rem;cursor:pointer;line-height:1;transition:background .15s,color .15s,border-color .15s;z-index:1}.modal-close:hover{background:var(--bg);color:var(--text);border-color:var(--border2)}.modal-actions{display:flex;gap:10px;margin-top:4px}.modal-actions .btn{flex:1}.modal-center{text-align:center}.confirm-icon{font-size:2.5rem;margin-bottom:12px}.confirm-msg{font-size:var(--text-base);color:var(--body);margin-bottom:24px}.confirm-msg strong{color:var(--text)}@media(max-width:600px){.app-header{position:static;min-height:0;padding:10px 14px;align-items:flex-start;flex-wrap:wrap}.app-nav{width:100%;justify-content:flex-start;gap:10px 14px}.main-content{margin:20px auto;padding:0 14px}.page-title{margin-bottom:22px}.page-title h2{font-size:1.45rem;line-height:1.18}.page-title p{font-size:.9rem;line-height:1.45}.toolbar{flex-direction:column;align-items:stretch;gap:10px}.toolbar>.btn,.toolbar>button,.toolbar>a,.toolbar-count{width:100%}.form-row,.form-row.cols-3{grid-template-columns:1fr}.form-section{min-width:0}.card-list>*{flex-direction:column!important;align-items:stretch!important}.card-list>*>*{min-width:0}.card-list .btn{flex:1 1 auto}.account-info-row{grid-template-columns:1fr!important;gap:4px}.modal-overlay{padding:12px}.modal{padding:24px 18px;max-width:calc(100vw - 24px)}.modal-close{margin:0 -4px 0 0}.modal-actions{flex-direction:column}.modal-actions .btn{width:100%}.kpi-row{grid-template-columns:1fr;gap:12px}}.kpi-row{display:grid;grid-template-columns:repeat(auto-fit,minmax(min(100%,160px),1fr));gap:16px;margin-bottom:16px}.stale-conversation-list{display:flex;flex-direction:column;gap:8px}.stale-conversation-list--scroll{max-height:628px;overflow-y:auto;padding-right:6px;scrollbar-gutter:stable;overscroll-behavior:contain;-webkit-overflow-scrolling:touch}.card-list{display:flex;flex-direction:column;gap:12px}.users-stack{display:flex;flex-direction:column;gap:14px}.users-section{display:flex;align-items:flex-end;justify-content:space-between;gap:12px;flex-wrap:wrap;margin:40px 0 16px;padding-bottom:12px;border-bottom:1px solid var(--border)}.users-section-eyebrow{font-size:var(--text-xs);font-weight:700;text-transform:uppercase;letter-spacing:1.5px;color:var(--muted)}.users-section h3{font-size:var(--text-xl);font-weight:700;color:var(--text);margin-top:4px}.users-section-meta{font-size:var(--text-sm);color:var(--muted);margin-top:3px}.users-linkbtn{background:none;border:none;padding:4px 0;cursor:pointer;font-family:inherit;font-size:var(--text-sm);font-weight:600;color:var(--brand);transition:color .15s}.users-linkbtn:hover{color:var(--gold)}.users-linkbtn:focus-visible{outline:2px solid var(--gold);outline-offset:3px;border-radius:6px}.users-panel{background:var(--card);border:1px solid var(--border);border-radius:16px;box-shadow:var(--shadow-sm);overflow:hidden;transition:box-shadow .18s,border-color .18s}.users-panel:hover{box-shadow:var(--shadow-md)}.users-panel-head{display:flex;align-items:center;gap:10px;padding:14px 18px;background:linear-gradient(180deg,#fcfdfe,#f4f7fa);border-bottom:1px solid transparent;transition:border-color .18s}.users-panel.is-open .users-panel-head{border-bottom-color:var(--border)}.users-panel-toggle{flex:1 1 auto;min-width:0;display:flex;align-items:center;gap:12px;background:none;border:none;padding:0;cursor:pointer;font-family:inherit;text-align:left;color:inherit}.users-panel-toggle:focus-visible{outline:2px solid var(--gold);outline-offset:4px;border-radius:12px}.users-panel-mono{width:42px;height:42px;flex-shrink:0;border-radius:13px;display:flex;align-items:center;justify-content:center;color:#fff;font-size:var(--text-base);font-weight:700;letter-spacing:.5px;box-shadow:inset 0 1px #ffffff29,0 2px 6px #0d32452e}.users-panel-heading{min-width:0;display:flex;flex-direction:column;gap:2px}.users-panel-title{font-size:var(--text-lg);font-weight:700;color:var(--text)}.users-panel-sub{font-size:var(--text-sm);color:var(--muted)}.users-panel-count{margin-left:auto;flex-shrink:0;white-space:nowrap;font-size:var(--text-xs);font-weight:600;color:var(--body);background:var(--card);border:1px solid var(--border);border-radius:999px;padding:5px 11px}.users-panel-count strong{color:var(--text);font-weight:700}.users-panel-chevron{flex-shrink:0;color:var(--muted);transition:transform .18s,color .18s}.users-panel.is-open .users-panel-chevron{transform:rotate(90deg);color:var(--gold)}.users-panel-tools{display:flex;align-items:center;gap:10px;flex-shrink:0}.users-panel-link{font-size:var(--text-sm);font-weight:600;color:var(--brand);text-decoration:none;white-space:nowrap;transition:color .15s}.users-panel-link:hover{color:var(--gold)}.users-panel-body{padding:2px 18px 6px}.users-panel-empty{padding:18px 0;font-size:var(--text-sm);color:var(--muted)}.user-row{display:flex;align-items:center;gap:12px;flex-wrap:wrap;padding:13px 0;border-top:1px solid var(--border)}.users-panel-body>.user-row:first-child{border-top:none}.user-row-avatar{width:38px;height:38px;flex-shrink:0;border-radius:50%;display:flex;align-items:center;justify-content:center;font-size:var(--text-sm);font-weight:700;letter-spacing:.4px}.user-row-main{flex:1 1 220px;min-width:0}.user-row-name{font-size:var(--text-md);font-weight:600;color:var(--text)}.user-row-email{font-size:var(--text-sm);color:var(--body);margin-top:1px}.user-row-meta{font-size:var(--text-xs);color:var(--muted);margin-top:3px}.user-row-tags{display:flex;align-items:center;gap:6px;flex-wrap:wrap;flex-shrink:0}.user-row-actions{display:flex;gap:8px;flex-shrink:0;margin-left:auto;flex-wrap:wrap}.user-tag{display:inline-flex;align-items:center;gap:6px;padding:4px 11px;border-radius:999px;font-size:var(--text-xs);font-weight:700;white-space:nowrap}.user-tag-root{background:#d4af3729;color:#8a6100;border:1px solid rgba(212,175,55,.38)}.user-tag-manager{background:#d4af371f;color:#8a6100;border:1px solid rgba(212,175,55,.28)}.user-tag-admin{background:#0d324512;color:#0d3245;border:1px solid rgba(13,50,69,.16)}.user-tag-editor{background:#2563eb14;color:#1d4ed8;border:1px solid rgba(37,99,235,.2)}.user-tag-agent{background:#9333ea14;color:#7e22ce;border:1px solid rgba(147,51,234,.2)}.user-tag-lock{background:#d4af371a;color:#8a6100;border:1px solid rgba(212,175,55,.24)}.user-tag-on{background:var(--surface);color:var(--body);border:1px solid var(--border);font-weight:600}.user-tag-off{background:#e6394614;color:#be123c;border:1px solid rgba(230,57,70,.2)}.user-dot{width:6px;height:6px;border-radius:50%;background:#15803d;flex-shrink:0}@media(max-width:700px){.users-panel-head{padding:12px 14px;flex-wrap:wrap}.users-panel-tools{width:100%;justify-content:flex-end}.users-panel-body{padding:2px 14px 6px}.user-row{align-items:flex-start}.user-row-main{flex:1 1 140px}.user-row-tags{width:100%}.user-row-actions{width:100%;margin-left:0}}.product-back{margin-bottom:12px}.product-page-header{display:flex;align-items:flex-start;justify-content:space-between;gap:16px;margin-bottom:14px}.product-page-title{margin-bottom:0;max-width:880px}.product-page-header .btn{flex:0 0 auto;white-space:nowrap}.product-guidance{max-width:1040px;color:var(--muted);font-size:var(--text-sm);line-height:1.45;margin-bottom:18px}.product-toolbar{display:flex;gap:12px;align-items:center;margin-bottom:12px;flex-wrap:wrap}.product-toolbar .btn{flex:0 1 auto}.product-search-row{margin-bottom:16px}.product-search-row .product-search-wrap{width:100%;flex:none}.product-search-wrap{position:relative;flex:1 1 340px;min-width:min(100%,260px)}.product-search-icon{position:absolute;left:14px;top:50%;transform:translateY(-50%);color:var(--muted);font-size:.95rem;pointer-events:none}.product-search-input{width:100%;min-width:0;padding:10px 12px 10px 38px;border-radius:8px;border:1px solid var(--border);background:var(--surface);color:var(--text);font-family:inherit;font-size:.9rem;box-shadow:0 1px 2px #0d324508}.product-search-input:focus{outline:none;border-color:var(--brand);box-shadow:0 0 0 3px #0d32451a}.product-template-link{display:inline-flex;align-items:center;justify-content:center;min-height:40px;padding:8px 14px;border:1px solid var(--border);border-radius:8px;background:var(--surface);color:var(--brand);font-size:.82rem;font-weight:700;text-decoration:none;white-space:nowrap}.product-template-link:hover{border-color:var(--brand);background:#0d32450a}.product-stats-row{display:grid;grid-template-columns:repeat(auto-fit,minmax(min(100%,190px),1fr));gap:12px;margin-bottom:16px}.product-stat-card{display:flex;align-items:center;gap:14px;min-width:0;background:var(--card);border:1px solid var(--border);border-radius:10px;padding:16px;box-shadow:var(--shadow-sm)}.product-stat-icon{flex:0 0 42px;width:42px;height:42px;border-radius:50%;display:grid;place-items:center;background:#d4af371f;color:var(--gold)}.product-stat-icon svg{width:22px;height:22px;fill:none;stroke:currentColor;stroke-width:1.9;stroke-linecap:round;stroke-linejoin:round}.product-stat-copy{min-width:0;display:flex;flex-direction:column;gap:2px}.product-stat-copy span,.product-stat-copy small{color:var(--muted);font-size:.76rem}.product-stat-copy strong{color:var(--text);font-size:1.1rem;line-height:1.15;overflow-wrap:anywhere}.product-stat-copy strong.accent{color:var(--green)}.product-card-list{display:flex;flex-direction:column;gap:14px}.product-card{display:flex;flex-direction:column;gap:14px;background:linear-gradient(180deg,var(--card) 0%,#FBFDFF 100%);border:1px solid var(--border);border-radius:12px;padding:16px;box-shadow:0 8px 24px #0d32450f}.product-card-head{width:100%;display:grid;grid-template-columns:72px minmax(0,1fr) minmax(140px,190px) auto;align-items:center;gap:16px}.product-icon-tile{width:64px;height:64px;border-radius:10px;display:grid;place-items:center;background:linear-gradient(180deg,#145068 0%,var(--brand) 100%);box-shadow:inset 0 0 0 1px #ffffff14,0 8px 18px #0d32452e;color:var(--gold)}.product-icon-tile svg{width:42px;height:42px;fill:none;stroke:currentColor;stroke-width:2;stroke-linecap:round;stroke-linejoin:round}.product-card-main{min-width:0}.product-card-title{font-weight:800;font-size:1.04rem;color:var(--text);line-height:1.2;overflow-wrap:anywhere}.product-category-chip{display:inline-block;margin-top:8px;font-size:.72rem;font-weight:800;color:var(--gold-dark);background:#d4af371a;border:1px solid rgba(212,175,55,.34);padding:4px 11px;border-radius:999px;text-transform:uppercase;letter-spacing:0}.product-card-meta{margin-top:7px;color:var(--body);font-size:.78rem;font-weight:600}.product-card-desc{font-size:.83rem;color:var(--muted);margin-top:6px;line-height:1.35}.product-card-summary{min-width:0;display:flex;flex-direction:column;gap:4px;justify-content:center;padding-left:16px;border-left:1px solid rgba(148,163,184,.18)}.product-card-summary span{color:var(--muted);font-size:.76rem;font-weight:600}.product-card-summary strong{color:var(--green);font-size:1rem;line-height:1.15;overflow-wrap:anywhere}.product-card-summary strong.muted{color:var(--muted);font-size:.92rem}.product-card-actions{display:flex;gap:8px;flex:0 0 auto;justify-content:flex-end}.product-price-list{width:100%;max-width:100%;display:grid;grid-template-columns:repeat(auto-fit,minmax(min(100%,132px),1fr));border:1px solid rgba(148,163,184,.16);border-radius:10px;overflow:hidden;background:#f8fafcdb}.product-price-row{min-width:0;display:flex;flex-direction:column;gap:5px;padding:12px 14px;box-shadow:inset -1px 0 #94a3b824}.product-price-row>:first-child{min-width:0;text-align:left;overflow-wrap:anywhere}.product-price-value{font-size:.82rem;font-weight:700;color:var(--body);line-height:1.2;overflow-wrap:anywhere}.product-price-empty{padding:12px 14px;border:1px dashed rgba(148,163,184,.28);border-radius:10px;color:var(--muted);font-size:.84rem;font-style:italic;background:#f8fafcb8}@media(max-width:900px){.product-card-head{grid-template-columns:64px minmax(0,1fr);align-items:start}.product-card-summary{grid-column:2;align-items:flex-start;padding-left:0;border-left:0}.product-card-actions{grid-column:1 / -1;justify-content:flex-start}}@media(max-width:600px){.product-page-header{flex-direction:column;align-items:stretch}.product-page-header .btn,.product-search-wrap,.product-template-link{flex:1 1 100%;width:100%}.product-toolbar{align-items:stretch}.product-toolbar .btn{flex:1 1 calc(50% - 6px);min-width:142px;width:auto;padding-left:10px;padding-right:10px}.product-card{padding:14px}.product-card-head{grid-template-columns:56px minmax(0,1fr);gap:12px}.product-icon-tile{width:56px;height:56px}.product-icon-tile svg{width:36px;height:36px}.product-card-summary{grid-column:1 / -1}.product-card-actions{width:100%}.product-card-actions .btn{flex:1 1 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